FAQ

We accept mobile money payments (Airtel Money and TNM Mpamba), bank transfers, and cash on collection at our Blantyre store. All online payments are processed securely. For large or wholesale orders, please contact us via WhatsApp on +265999843111 or email agasonmotorsmw@gmail.com to arrange payment terms.

Yes, we offer free delivery within 5km of our Blantyre store for all orders. For orders within 100km of Blantyre, delivery is free on purchases above MWK 250,000. Nationwide delivery is free on orders above MWK 1,500,000. For all other orders, a delivery fee applies based on your chosen shipping method.

If you receive an incorrect or faulty part, please contact us within 7 days of receiving your order via WhatsApp (+265999843111) or email (agasonmotorsmw@gmail.com). We will arrange a replacement or refund. Parts must be unused, in their original packaging, and accompanied by proof of purchase. Custom orders, electrical components, and parts that have been fitted cannot be returned unless they are proven to be defective.

Q6: What workshop and engineering services does Agason Motors offer? Our fully equipped engineering workshop offers a wide range of services including diesel fuel injection pump and nozzle repairs, cylinder head skimming and pressure testing, engine block reboring, crankshaft grinding, brake liner rebonding and drum skimming, generator servicing and repairs, water pump rebuilding, welding and custom fabrication, and CNC plasma cutting. Visit us in Blantyre or contact us on +265999843111 to book your job.

Yes, most parts sold by Agason Motors carry a supplier warranty. Warranty periods vary by product and brand. When purchasing, please ask our team for specific warranty details on the item you are buying. Warranty claims require proof of purchase and apply only to parts that have been correctly installed and used as intended. Warranty does not cover misuse, incorrect fitment, or normal wear and tear.

Absolutely, we welcome bulk and wholesale orders from businesses, fleet operators, garages, NGOs, construction companies, and agricultural operations across Malawi. We offer competitive pricing on large orders. Contact our sales team via WhatsApp on +265999843111, email agasonmotorsmw@gmail.com, or visit our Blantyre store to discuss your requirements and get a custom quotation.

Yes, you can contact us directly on WhatsApp at +265999843111 to place an order, enquire about stock, get a quote, or arrange delivery. Send us your part number, vehicle details, or a description of what you need and our team will assist you promptly. WhatsApp is one of our fastest ways to get in touch, especially for urgent or custom orders.

No, you can browse and purchase as a guest without creating an account. However, registering an account gives you benefits such as order history, faster checkout, and access to exclusive offers for registered customers. Creating an account is free and only takes a few minutes at agasonmotors.com.

Yes, Agason Motors is one of the very few companies in Malawi offering professional diesel fuel injection repair services. Our trained technicians service and repair injector pumps, injector nozzles, and related fuel system components for a wide range of diesel vehicles and machinery. This is a specialist service that requires precision equipment. Bring your vehicle or component to our Blantyre workshop or call us on +265999843111 to book an assessment.